Create an Account and Open the Dashboard
Use the “Start Free” link on this page to open the VPN27 dashboard. Create an account with a username and password; no email address is required. Enter the requested details and submit the form. If you already have an account, sign in through the dashboard instead of creating another one just to use a different device. Your account manages plans, orders, and subscriptions; the client’s connection switch controls networking on your device. They serve different purposes.
Before submitting, check your username and password, especially your input method, letter case, and any spaces copied along with the text. Consider saving your credentials in a trusted password manager. Once in the dashboard, confirm that the account overview opens before continuing. If you are still on the sign-in screen, read the prompts to check whether account creation or sign-in succeeded. Don’t paste your account password into the client’s subscription field.
Next, you’ll choose a plan and get your subscription in the same dashboard. You can keep this guide open in one tab and use the dashboard in another for easy reference. On a public or shared device, sign out when finished and clear any sensitive information left on the clipboard. For account access issues, see Frequently Asked Questions. This guide covers the standard setup process.
Choose a Plan and Confirm Your Order
After signing in, open the plans section of the dashboard. Choose a monthly plan or a data package based on your needs, then check the included data and price. Monthly plans include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. For browsing, documents, and messaging, consider your typical usage. If you often stream video, sync files, or download development dependencies, factor those activities into your data needs rather than judging by how often you open the client.
Monthly plan data resets each month on the day your plan starts. If you upgrade mid-cycle, the price difference is prorated for the remaining days. Data packages are used until the purchased allowance runs out and never expire. Prices are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. The difference is how long you can use the data, not how you install the client. Either way, you’ll still need to get your subscription from the dashboard and import it into a client.
Once you’ve chosen a plan, follow the on-screen steps to create an order. Check the selected plan and amount due, then pay with Alipay, WeChat Pay, or USDT. After payment, return to the dashboard and check the order result and plan status. If the payment page shows completion but the dashboard hasn’t updated, refresh the order or account overview and check the records before trying again, to avoid creating an unnecessary duplicate order. If the issue persists, describe it in a support ticket through the dashboard.
VPN27 supports unlimited devices, but that doesn’t mean unlimited data; keep an eye on your account balance when using multiple devices. The service offers a 60-day no-questions-asked refund policy. See the Terms of Service for details. Once you’ve confirmed the plan is active, get your subscription in the next step. This helps avoid mistaking a plan status issue for a client problem.
Get Your Subscription from the Account Overview
Open the account overview in the dashboard and check your current plan and remaining data, then find the subscription section. A subscription link lets a compatible client retrieve server configurations. It isn’t a regular website address or your account password. Give it to the client’s subscription import feature; saving it as a browser bookmark won’t connect you.
If the dashboard offers a one-click import option for your client, follow its prompts. If your system asks whether to open an external app, check that the app name matches the client you installed before confirming. If nothing opens, or your browser doesn’t support that method, copy the subscription link and import it manually. Don’t keep switching between unrelated client options to force the link to open.
For manual import, copy the entire address, including the parameters after the question mark. Don’t add quotation marks, line breaks, or other text, and don’t try to recreate the address from a screenshot. This guide shows a format example that cannot be used to connect: https://example.com/sub?token=YOUR_TOKEN. Get the actual link from your own account overview. Pasting the example into a client will not load VPN27 servers.
Treat your subscription link as sensitive account information. Don’t post it in public forums, code repositories, or screenshots. When reporting an issue, you can share the client name, error text, and where the problem occurred, but not the full subscription link. If you think the link has been exposed, check whether the dashboard offers a reset option or ask support through a ticket. After a reset, update the link on any device still using the old one. Keep the dashboard open and follow the steps for your device below.
Import into a Client for Your Platform
Download clients from the dashboard; this page does not provide direct installer links. After signing in, you can get clients for Windows, macOS, Android, and Linux without purchasing a plan. You’ll still need an active subscription configuration to use a server. iOS has separate eligibility requirements, described below. Before installing, check the supported systems listed in the dashboard and choose a client that supports importing VPN27 subscriptions. Don’t paste a subscription link into a field that only accepts individual server details.
Get a client from the dashboard
Windows: Import a Remote Subscription
In the dashboard’s downloads section, choose the VPN27 client for Windows, install it, and open it. In the client, go to “Configuration,” “Subscription,” or a similarly named section. Choose the option to add a remote configuration by link, then paste the full subscription address you copied. If prompted for a name, use any label that’s easy to recognize locally. It only helps you identify the configuration and won’t change your account or plan.
Save the configuration, then refresh or download it and wait for the server list to appear. Set it as the active configuration. If the list is still empty, check that you pasted the full address, your plan is active, and the new configuration is selected. For now, avoid running other proxy tools at the same time, as multiple apps may keep changing your system proxy settings. Once the server list appears, follow the verification steps in the next section to connect.
macOS: Configure the Client and Grant System Permissions
Get the macOS client from the dashboard, install it as prompted, and open it. In the configuration or subscription section, add the remote subscription, paste the address, and save it. Then refresh the server list. If macOS asks for permission when you first open the app or establish a network connection, check the app name and what the request is for, then grant the required permission as prompted. Don’t disable system security settings to dismiss an unfamiliar prompt.
Once the update is complete, select the subscription and the server you want to use. Some clients show connection status in the menu bar, and closing the settings window doesn’t necessarily disconnect you. Check the client status and system network prompts instead. If the client says to enable a system proxy or network routing feature, use its built-in instructions. Don’t enter unverified server details manually.
Android: Import the Subscription and Allow the Connection
Get the Android client from the dashboard, install and open it, then find the subscription or configuration section. Choose the option to add by URL, paste the full subscription address, and refresh it. Check that the server list has loaded, select a server, and connect. Android may ask for permission to establish a VPN connection. Confirm the request comes from the client you’re using before allowing it. Importing a configuration without connecting doesn’t mean other apps are using the selected server.
For your first test, keep the client in the foreground and verify that a webpage loads before switching to your usual apps. If the connection drops frequently when you switch apps or turn off the screen, check your system’s background activity and battery settings for the client. Settings vary by device, so change only those related to the client. For more troubleshooting, see the help center; there’s no need to change every system setting during the initial setup.
iOS: Get and Import the Client Based on Dashboard Eligibility
Check the dashboard for the iOS client option. Users with an active, unexpired plan can access the corresponding App Store link. If you don’t meet the requirements yet, return to the plan and account overview to check your status. Don’t download an alternative installer from an unfamiliar website. After installing the client, use the import method offered in the dashboard or look in the client for subscription, configuration, or import-from-link options.
Save the subscription and refresh it, then check the server list and select a server to connect. If iOS asks to add a VPN configuration, verify the app and grant permission, then follow the system prompts. This permission lets the client establish a network connection; it doesn’t guarantee the destination website will work. Check your exit IP and try accessing the service. If the import doesn’t seem to do anything, check whether the configuration has been added before creating another one, which could be difficult to distinguish later.
Connect to a Server and Verify It Works
Select the updated subscription in your client, choose a server, and connect. VPN27 offers 90+ countries and 180+ servers. For your first connection, choose a location that matches the destination service’s requirements rather than relying on a familiar server name. When the client shows that you’re connected, check the active configuration and server to make sure you aren’t still using an old configuration or one left over from another account.
Next, open the What’s My IP page to check your visible exit IP, then visit the website or app you need. In rule mode, different sites may use different routes, so an IP lookup only shows the route used for that particular check. It can’t confirm that every app is using the same server. Ultimately, check whether the destination service loads, lets you sign in, and works as expected.
If your browser works but a particular app doesn’t, first check whether the app follows your system proxy or needs another routing method supported by the client. AI tools may also have requirements related to account region, service availability, or persistent connections. A working network connection doesn’t guarantee that your account is eligible. For more about how this works and how to configure a development environment, see the AI Tools Guide. There’s no need to change advanced settings one by one in this quick-start guide.
Troubleshoot Based on Where the Issue Occurs
If the subscription won’t update, check your plan status and that the link is complete in the dashboard. If servers appear but you can’t connect, check system permissions and the selected server, then try another server. If the connection works but the destination service won’t open, check proxy mode, the service’s region requirements, and the app itself. Change only one relevant setting at a time and keep the error text so you can tell which change made a difference.
If you still can’t resolve the issue, look for a matching scenario in Frequently Asked Questions or submit a support ticket in the dashboard. Include your platform, client, where the problem occurred, and what you’ve already checked. Hide your password and full subscription link in screenshots. Never share your account password, and don’t post configuration files publicly just to show an error.
Everyday Use After Setup
Once you’ve confirmed the destination service works, keep the verified configuration and refresh your subscription when the client prompts you to. Check your data balance and plan status in the dashboard regularly. You can use the same account on another device by repeating the steps to get a client and import your subscription. Devices are unlimited, but your account’s data allowance is shared. Quantum encryption is a claim about connection protection; it doesn’t replace keeping your devices and account password secure or following the destination service’s rules.
You’ve now completed the account, plan, subscription, client, and verification steps. You don’t need to create another account or copy the subscription again for everyday use; if an issue comes up, troubleshoot in the order described above. For help choosing a server, see the Servers page. To compare data options, see Plans and Pricing. Focus on the steps that address the issue you’re experiencing.